Content posted by 4 Front Consultants

Business listing
01/04/2019 - 16:30

4Front Consultants offers an all inclusive Consultancy Service which will encompass not only on-site observation but also training in the field of Health, Safety & Security to maintain a high standard which in turn will minimize risks on-site to all person/s. Occupational health and safety in the workplace is of paramount importance to both Employer and Employee to secure the rights, duties and provisions to operate within a Healthy, Safe and Environmentally friendly workplace.

4Front Consultants carry out the following services
*Audits ~ Safety and Security
*Training
*Consulting
*Construction Health & Safety Plans
*Investigations
*Safety Agent
*Drawing up Client Coherent Safety Plans
*Converting contracted Security to in house operations

Motivation is a critical issue; it is at the heart of your own well-being and Business’s success. The workplace motivation that one should be concerned about is the high level of performance that brings results in meeting and exceeding organizational objectives. Training is at the heart of achieving high performance.

First Aid training level 1 ~ 2 days
First Aid training level 2 ~ 3 days
First Aid training level 3 ~ 4 days
First Aid training levels 1&2 ~ 4 days
First Aid training levels 2&3 ~ 5 days
Health & Safety Representative training ~ 1 day
Investigations into workplace incidents ~ 1 day
Health & Safety Employee Awareness Talk ~ 3 hours
Basic Fire Fighting ~ 4 hours
Emergency preparedness and response procedures ~ 4 hours
HIV/Aids Awareness ~ 3 hours
HIV/Aids ~ 1 day/HIV/Aids ~ 1½ days
Frontline Reception ~ 1 day
Frontline Professional PA ~ 1½ days
Management & Leadership Programme/Coaching 4 better work performance
One-on-one workplace skills enhancement coaching

Blog entry
16/04/2019 - 10:23

There has been amendments to the Employment Equity legislation which will affect Business. We would suggest a revision of your processes to ensure continued compliance.

The Department has also deployed a number of Inspectors in various geographical areas to do inspections and ascertain non-compliances as far as the implementation and actual roll out of meeting equity representation on all levels. Numerical goals and targets and a subsequent plan to meet these are a priority.

Government Gazette 41923 (12/9/2018 – draft)

- Enforcement of “work of equal value”
- Use of “forms and annexures” to elaborate on all actions / intentions / outcomes
- 7A Determination of numerical targets for national economic sectors in terms of section 15A (1) For the purpose of determining a numerical target in terms of section 7A,
- (2) For the purpose of determining numerical target in terms of section 7A, employers must refer to economic sectors and sub-sectors contained in the EEA17 for guidance.
- Use of EEA1 to conduct analysis – all employees to complete a EEA1 declaration
- Analysis must include questionnaires and use of EEA12, EEA8 and EEA9
- Equity Plan with minimum input as in EEA13

Government Gazette 41922 (12/9/2018 – draft)

- Amendment of section 20 of Act 55 of 1998
Section 20 is amended by the insertion of the following after subsection (2) –
“(2A) The numerical goals set by an employer in terms of subsection (2) must comply with any sectoral target in terms of section 15A that applies it. “
- Amendment of section 27 of Act 55 of 1998 – adherence to National minimum wage
Substitution of subsection (1) in section 42 of Act 55 of 1998
(aA) whether or not the employer has achieved any sectoral target set in terms of section 15A applicable to that employer;

Unsure if you comply? Contact: veronica@4frontconsultants.co.za

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Blog entry
04/04/2019 - 17:12

Our Course will cover the following key information areas:
Module 1 – Introspection. Building on self confidence and presentation.
Module 2 – Skills, Attitudes and African Wisdom
Module 3 – Who is a Customer – the dynamics of customer service
Module 4 – Listening Skills
Module 5 – Effective Negotiations – meeting Customer needs
Module 6 - Conflict Resolution

PLUS: Practical exercises, voice aerobics and role play.

WHO SHOULD ATTEND:
All levels of staff dealing with Customers whether it be face-to-face or as support staff.

WHERE:
On-Site with Client OR at one of our Dedicated training Sites (George, Knysna, Mosselbay)

Training Guide & Certificate of Attendance

Course Date:
tba

Contact:
veronica@4frontconsultants.co.za
Tel: 072 424 4644
Fax: 086 655 1314

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Blog entry
29/03/2019 - 10:20

First Aid Training in the workplace is very important, we offer First Aid Training Levels 1, 2 & 3. For groups of 10 and more we offer our training at our designated location, for groups of 6 to 10 we offer training at the location of the client. Occupational health and safety in the workplace is of paramount importance to both Employer and Employee to secure the rights, duties and provisions to operate within a Healthy, Safe and Environmentally friendly workplace.

Contact: Les Stephens on 084 941 3349 or les@4frontconsultants.co.za for further information

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Blog entry
14/02/2019 - 14:39

Any company's biggest resource is their people.They should be invested in, continuously grown and empowered. Motivation is a critical issue; it is at the heart of your own well-being and Business’s success. The workplace motivation that one should be concerned about is the high level of performance that brings results in meeting and exceeding organizational objectives. Training is at the heart of achieving high performance.

*Human Resources Consulting
*Management and Leadership Programmes
*Coaching and Mentorship programmes
*Succession Planning
*Performance Management Cycles
*Skills Gap Analysis
*Set up Policies & Procedures
*Position Analysis Questionnaires and job profiling
*Coaching 4 better work performance is a dynamic programme developed for the individual and/or team to meet set goals within the organization.
*Employment Equity
*Skills Development Consulting and claims
*Development and facilitation of skills programmes to meet Company specific outcomes

Our approach to Recruitment is to:
Establish job profile outcomes
Assist Clients to attract candidates
Assist with the interview process
Support the Candidate on day 1 with Induction
Our focus is NOT to act as Recruitment Agency but an inclusive HR Partner in your Business

Our Coaching / Mentoring services are focused on individual or group performance enhancement. Specific skill sets can be achieved with the focused methodology used to work with specific outcomes to be met and/or changed.

Contact us on 072 424 4644 / 084 941 3349

CLICK to view 4 Front Consultants web page

Blog entry
07/01/2019 - 13:59

4 Front Consultants offer the following Soft Skills Training Courses :
*Business Communication : 1 day
*Coaching for better work performance : 2 days
*Conflict Resolution : 1 day
*Cost Awareness for Sales Staff : 1 day
*Customer Service Excellence : 1 day
*Disciplinary Know-how : 2 days
*Drug and Alcohol Abuse, Domestic Violence : 1 day
*Employment Equity made easy : 2 days
*Frontline Service Excellence – Hospitality & General Buss. : 1 day
*Good Housekeeping Practices - Hospitality : 1 day
*Hiv/Aids awareness : 1 day
*Human Resources Practices : 4 days
*Life Skills : Various levels, duration and price : Enquire
*Management and Leadership Skills : 2 & 5 days
*Negotiation Skills : 1 day
*Performance Appraisals and Motivation : 2 days
*Professional Personal Assistant : 2 days
*Stress Management : 1 day
*Time Management : 1 day
*Waitron Skills Training - Hospitality : 1 day

3 HOUR WORKSHOPS :
*“Sell sell sell”
*Talk Customer
*Conflict Solutions
*Telephone Etiquette
*Negotiation Skills
*Time Management
*Goal Setting
*Building Self-Confidence
*Wellness @ home and @ work

Our Workshops are designed to do On-Site with the Client, Client can request additional Workshops and with Company specific content.

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Veronica Stephens
“The living moment is everything”
Managing Member: HR Consulting, Training & Development
Cell : +2772 424 4644
Fax: +2786 655 1314
Em: veronica@4frontconsultants.co.za
Web: www.4frontconsultants.co.za

Blog entry
04/12/2018 - 14:57

Reminder: Employment Equity Annual reporting - If you have not completed your annual EEA2 / EEA4 reporting contact Veronica @ 4 Front Consultants for assistance. veronica@4frontconsultants.co.za or 072 424 4644

The Department of Labour has become more visible to ensure that organisations comply to the Employment Equity (EE) Act. The amendment to the Employment Equity Act, which was released in 2014, has far stricter penalties for Employers who don’t comply.

According to the EE Act, all companies that employ more than 50 employees and companies that employ less than 50 employees with an annual turnover exceeding the prescribed threshold must draft and submit Employment Equity Reports to the Department of Labour by 1 October annually.

How can we assist you:

*Compliancy audit and barrier identification
*Facilitation of the process required to establish an EE Committee
*Development of the EEA2 and EEA4
*Recommendations to Management regarding numerical goals & targets and EE Plan
*Consultations with the EE Committee
*Development of an EE Plan
*Draft documents required to implement the process successfully
*On-Line submissions of the EEA2 & EEA4 to the Department of Labour
*Training of the Employment Equity Committee and/or all employees
*Development and/or update Human Resource policies and procedures

Enquiries: charmaine@4frontconsultants.co.za

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Event
07/11/2018 - 09:29

Course focus: Supervisors monitor, action and regulate teams to reach specific outcomes at the highest possible production rates. Our soft skills course is focused to give them the best possible skills to improve themselves as well as achieve team cohesion.

Level: Intermediate

Content:
Introduction of management and leadership, people management, conflict management, listening skills, diversity management, making successful decisions, team effectiveness, employee discipline and labour relations

DURATION: 2 Days (08:30-16:00)
DATE: 27 & 28 November, 2018 (or book your own date on-site)
VENUE: NG Bergsig, George, Classrooms

For quotations, bookings and enquiries - Contact: charmaine@4frontconsultants.co.za

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Event
17/09/2018 - 14:36

DATE:
Wednesday, 19 September 2018
Dates to be confirmed once a minimum of 10 learners are confirmed for the Generic Group

DURATION:
1 Day
08:30-13:00

VENUE: NG BERGSIG, 22 4th street, George

Registration: contact: Charmaine : charmaine@4frontconsultants.co.za

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Blog entry
29/05/2018 - 12:21

4 Front Consultants are offering the following interactive on-site workshops June, July and August – book your personalised sessions NOW!

Enquiries: charmaine@4frontconsultants.co.za

WORKSHOP NAME: TELEPHONE ETIQUETTE
DURATION:4 hours
Focused on:
Telephone etiquette, components of our voice, aspects and stages of communication

WORKSHOP NAME: ELECTRONIC MAIL ETIQUETTE
DURATION: 4 hours
Focused on: Basic rules of electronic mail and outlook functions, includes company rules (customised with your Business ethics)

WORKSHOP NAME: TIME MANAGEMENT
DURATION: 4 hours
Focused on: Making “time” for “time management”, benefits and obstacles, excuses and crisis management.

WORKSHOP NAME: CONFLICT “SOLUTIONS”
DURATION: 4 hours
Focused on: Types of conflict, styles, listening skills and using sensible solutions.

WORKSHOP NAME: “SELL …. SELL ….. SELL”
DURATION: 4 hours
Focused on: Product knowledge vs selling, communication ability, listening and closing.

WORKSHOP NAME: TALK “CUSTOMER”
DURATION: 4 hours
Focused on: Self-confidence, Customer sales languages, dress and company image, listening and Customer mind-set.

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