The Knysna Fire Service believes that the preservation of human life from fire and other hazards are the worthiest goal to pursue and commits to operate and maintain a well balanced Fire (and Rescue) Service to the community and as required elsewhere, through the application of strong practical capabilities, a set of core values to guide day-to-day conduct and the efficient application of allocated resources enabling the Fire (and Rescue) Service in consistently achieving its mandate, which ultimately serve as the benchmark in terms of effectiveness, efficiency and results obtained in the Fire (and Rescue) Services industry.